Involve stakeholders

• Involve stakeholders in the problem-solving process by seeking their input and feedback.

Aside from the surveys, interviews, and focus groups which brings together small, diverse groups of stakeholders to discuss the problem and potential solutions in a structured setting, a notable method is the Delphi technique which is used for complex problem-solving. Originally devised as a methodical and interactive approach to forecasting, this technique involves structured communication and relies on the expertise of a panel of specialists.

Read more in: Okoli, C. and Pawlowski, S.D., 2004. The Delphi method as a research tool: an example, design considerations and applications. Information & management, 42(1), pp.15-29.

Available at: https://www.sciencedirect.com/science/article/pii/S0378720603001794?casa_token=f9bpqh02V30AAAAA:oKkFAHqZcWJNno0IMyq5xktJv7f4W1sxPk4SrQXLgzFq8txOvKrTh0k5yVxnmQ59R1kyPvPUJAk